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Terms & Conditions

Last updated: 30 June 2026

Please read these Terms and Conditions carefully before using our Service. They form a binding agreement between you and us.

1. Definitions

  • Company ("we", "us", "our") refers to Simba I am King, The Woodlands Office Park, 20 Woodlands Drive, Woodmead, Sandton, 2080, South Africa.
  • Country refers to South Africa.
  • Goods means the grooming, beard care and hair care products offered for sale through the Service.
  • Service / Website refers to Simba I am King, accessible from www.simbaiamkingstore.com.
  • You means the individual or entity accessing or using the Service.

2. Acknowledgement

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service. You represent that you are over 18; those under 18 may only use the Service with the consent and supervision of a parent or legal guardian. Your use is also conditioned on acceptance of our Privacy Policy.

3. Orders, Prices and Payment

All prices are quoted in South African Rand (ZAR) and include VAT where applicable. We make every effort to ensure accurate prices and product information; where an error is discovered, we reserve the right to cancel or correct the order and notify you before processing. Placing an order constitutes an offer to purchase. A contract of sale comes into effect only once we accept your order and confirm dispatch. Payment must be received and verified in full before Goods are dispatched.

4. Consumer Protection

Nothing in these Terms limits or excludes any rights you may have under the Consumer Protection Act 68 of 2008 (CPA) or other applicable South African law. Where any provision conflicts with the CPA, the CPA prevails to the extent of that conflict. Your rights regarding returns, refunds, repairs and replacements are set out in our Returns Policy, which forms part of these Terms.

5. Links to Other Websites

Our Service may contain links to third-party websites not owned or controlled by the Company. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party websites. We strongly advise you to read the terms and privacy policies of any third-party websites you visit.

6. Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason — including breach of these Terms. Upon termination, your right to use the Service ceases immediately.

7. Limitation of Liability

Subject to the CPA and any other applicable law, our entire liability under any provision of these Terms — and your exclusive remedy — shall be limited to the amount actually paid by you through the Service or, if you have not purchased anything, ZAR 1,000. To the maximum extent permitted by law, we shall not be liable for any special, incidental, indirect or consequential damages. Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under South African law.

8. "As Is" and "As Available"

The Service is provided "AS IS" and "AS AVAILABLE" with all faults and defects, without warranty of any kind except as required by law. We make no representation that the Service will be uninterrupted, error-free, or free of viruses. This clause does not affect statutory rights you may have, including under the CPA.

9. Governing Law

The laws of the Republic of South Africa, excluding conflict of law rules, govern these Terms and your use of the Service.

10. Dispute Resolution

You agree to first try to resolve any dispute informally by contacting us. Unresolved disputes are subject to the jurisdiction of South African courts. You may also refer certain complaints to the National Consumer Commission or the relevant ombud under the CPA.

11. Severability and Waiver

If any provision is held unenforceable, it will be interpreted to accomplish its objectives to the greatest extent possible, and the remaining provisions will continue in force. Failure to exercise a right does not waive it.

12. Changes to These Terms

We may modify these Terms at any time. For material revisions, we will make reasonable efforts to provide at least 30 days' notice. Continuing to use the Service after revisions take effect constitutes acceptance of the new Terms.

13. Contact Us

Simba I am King is a registered trading name of Simba Apparels Group (Pty) Ltd, a company registered in the Republic of South Africa.